Welcome to Diane’s List!

Here you will find customer relations stories that will make you laugh, cry and cringe. I’ll try to sometimes throw in some glowing reviews – just to mix it up a little (and so you don’t think I’m always cranky).

How Sweet It Is – Lewis Sweet Shop in Empire, CO

Lewis Sweet Shop - Empire, CO

It’s like you’ve gone through some type of portal and emerged in a completely different dimension. The town that time forgot. Empire, Colorado is a former mining settlement that flourished during the Colorado Silver Boom in the late 19th century. Today it is a small mountain town with less than 300 residents. We moved less than 8 miles from Empire several months ago, yet we […]

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